Politique d’expédition

Effective Date: 10/13/2023

At Melyse, we are committed to providing you with a seamless and enjoyable shopping experience, from the moment you place your order to the delivery of your handpicked fashion items. Please take a moment to review our Shipping Policy to understand how we handle your orders.

**Shipping Methods and Times:**

1. **Order Processing:** All orders are typically processed within 3 business days from the time of purchase, provided the items are in stock. In the case of a pre-order or back-ordered item, you will be notified of the expected shipping date.

2. **Shipping Options:** We offer Economy Shipping, Standard Shipping and Express Shipping. Shipping costs and delivery times may vary depending on your selected option and location.

3. **Free Shipping:** We are pleased to be able to offer free Economy Shipping on orders totaling at least $100.

**Shipping Fees:**

Shipping fees are calculated based on the shipping method you select during checkout, the destination, and the weight/size of your order. You will be provided with the exact shipping cost during the checkout process before confirming your purchase.

**Order Tracking:**

You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your order as it makes its way to your doorstep.

**Shipping Restrictions:**

Please note that we currently ship to addresses within the United States. If your location is not on this list, we regret that we cannot process your order at this time.


**Lost or Damaged Packages:**

In the rare event that your package is lost or arrives damaged, please contact our Customer Support team as soon as possible. We will work with you to resolve the issue promptly.

**Returns and Refunds:**

For information on our Returns and Refunds policy, please refer to our dedicated Returns and Refunds Policy page.